Delivery Options

 

We ship all of our orders using DHL. When we dispatch your order for delivery you will receive a unique tracking number by email from DHL. Once in receipt of this reference number you can check the current status of your shipment on the DHL website. Alternatively, you can email us on orders@natashacollis.com and we will track the order on your behalf.

We also provide a same day delivery service to addresses and yachts in Ibiza. This service operates Monday through Saturday. Orders must be received by 1pm (Monday – Saturday) in order to receive same day delivery. Once the order has been successfully received and processed we will call you to arrange a delivery time suitable to you. Please note that if you require your items at a specific time, you must contact us at orders@natashacollis.com or call +34 971 33 46 54. This does not include Bank Holidays.

Please note Ibiza Same Day delivery can not be tracked through DHL.

Our shipping costs are as follows;

Ibiza delivery = Free

EU delivery = Free

Rest of World = Free

If your shipping address is outside the EU, as the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to DHL, our partner carrier will assist you or you can contact your local customs office for more information.